PSC Member Biographies

A more detailed Overview of this framework is available HERE

More detailed information on the Complaints Process
can be found HERE

The answers to some Frequently Asked Questions are available HERE

Minutes of the PSC meetings are avalable HERE

Membership of the Professional Standards Council

The Professional Standards Council (PSC) oversees the ABFA Code, Guidance and independent Complaints Process, ensuring that they are up to date and effective. The PSC is also charged with making appropriate recommendations to protect and enhance the reputation of the industry.

The PSC is independent of the ABFA. It is chaired by Lucy Armstrong and biographies of Lucy and the other members are available below.

DOWNLOADS
Lucy Armstrong Biography
Margaret Bloom Biography
Peter Cadman Biography
Martin Cooper Biography
Tracy Ewen Biography
Martin Morrin Biography
Paul Pagliari Biography

ABFA CODE, PROFESSIONAL STANDARDS & COMPLAINTS FRAMEWORK

A new self-regulatory framework for the asset based finance industry
in the United Kingdom and the Republic of Ireland is in operation from 1 July 2013.

The framework comprises three key components:
• A revised ABFA Code and supporting Guidance;
• An independent Complaints Process; and
• A Professional Standards Council.

The framework demonstrates the standards that clients and prospective clients should expect from Members of the ABFA. It is a positive evolution for the industry and is a reflection of how important the industry is in supporting the UK and Irish economies.

Membership of the Professional Standards Council

ABFA CODE, PROFESSIONAL STANDARDS & COMPLAINTS FRAMEWORK

A new self-regulatory framework for the asset based finance industry in the United Kingdom and the Republic of Ireland is in operation from 1 July 2013.

The framework comprises three key components: • A revised ABFA Code and supporting Guidance; • An independent Complaints Process; and • A Professional Standards Council.

The framework demonstrates the standards that clients and prospective clients should expect from Members of the ABFA. It is a positive evolution for the industry and is a reflection of how important the industry is in supporting the UK and Irish economies.

Membership of the Professional Standards Council

A new self-regulatory framework for the asset based finance industry
in the United Kingdom and the Republic of Ireland is in operation from 1 July 2013.

The framework comprises three key components:
• A revised ABFA Code and supporting Guidance;
• An independent Complaints Process; and
• A Professional Standards Council.