PSC Meeting Minutes

A more detailed Overview of this framework is available HERE

More detailed information on the Complaints Process
can be found HERE

The answers to some Frequently Asked Questions are available HERE

Professional Standards Council Minutes

The Professional Standards Council (PSC) oversees the ABFA Code, Guidance and independent Complaints Process, ensuring that they are up to date and effective. The PSC is also charged with making appropriate recommendations to protect and enhance the reputation of the industry.

The PSC is independent of the ABFA. It is chaired by Lucy Armstrong and biographies of Lucy and the other members are available here. The PSC meets at least every quarter. Minutes from these meetings are available below

PSC MEETING MINUTES
September 2013
November 2013
January 2014
March 2014
June 2014

ABFA CODE, PROFESSIONAL STANDARDS & COMPLAINTS FRAMEWORK

A new self-regulatory framework for the asset based finance industry
in the United Kingdom and the Republic of Ireland is in operation from 1 July 2013.

The framework comprises three key components:
• A revised ABFA Code and supporting Guidance;
• An independent Complaints Process; and
• A Professional Standards Council.

The framework demonstrates the standards that clients and prospective clients should expect from Members of the ABFA. It is a positive evolution for the industry and is a reflection of how important the industry is in supporting the UK and Irish economies.

Professional Standards Council Minutes

ABFA CODE, PROFESSIONAL STANDARDS & COMPLAINTS FRAMEWORK

A new self-regulatory framework for the asset based finance industry in the United Kingdom and the Republic of Ireland is in operation from 1 July 2013.

The framework comprises three key components: • A revised ABFA Code and supporting Guidance; • An independent Complaints Process; and • A Professional Standards Council.

The framework demonstrates the standards that clients and prospective clients should expect from Members of the ABFA. It is a positive evolution for the industry and is a reflection of how important the industry is in supporting the UK and Irish economies.

Professional Standards Council Minutes

A new self-regulatory framework for the asset based finance industry
in the United Kingdom and the Republic of Ireland is in operation from 1 July 2013.

The framework comprises three key components:
• A revised ABFA Code and supporting Guidance;
• An independent Complaints Process; and
• A Professional Standards Council.